Questions, answered plainly.
Can my clients download the original photos?
No. Clients only see small web previews, so they can choose. This is a choosing tool, not a way to send full-size photos. Your originals stay with you.
Can the website see my computer?
No. After you upload, the website cannot look into your computer again, and it never fetches your originals. The list (CSV) gives you each file name and folder, so you can find the files yourself.
What is a CSV?
A CSV is a simple list. You can open it in Excel or Google Sheets. Each row is one photo your client chose, with its file name, its folder, the order it was chosen in, and any note they left.
Do my clients need an account?
No. They open your private link, look at the photos, choose, check and send, all from their phone.
What if two photos have the same file name?
Each photo is kept on its own, with its folder. IMG_0001.JPG in Ceremony and IMG_0001.JPG in Reception stay separate, and the list shows the folder with each name. If two files have the same name and the same folder, the list adds a small extra detail so you can tell them apart.
Does folder upload work in every browser?
No. Picking a whole folder works in some browsers only. Where it works, we use it. In every browser you can pick many files instead.
Which file types can I upload?
JPEG first, and PNG where it makes sense. RAW camera files may not show in a browser, so we do not promise them. Export JPEGs from your editing software for the best result.
What if my preview photos have new names?
The list can only show the names the photos have. If your preview photos were renamed, you need a way to match them back to your originals. We will explain a simple way to do this.
Who can see a gallery?
Only people who have the private link. You can also add a password. Galleries and choices are kept out of search engines.